Telecom Software Development
Energy networks depend on reliable communication. We build telecom-grade software that links grid assets, field crews, and customer systems over private LTE/5G, fiber, and IoT, then connect it to your SCADA, AMI, and ERP. The focus is practical gains: faster outage response, safer field operations, and lower OPEX.
Our Offerings
Private LTE/5G for Field Operations
Plan, pilot, and scale private cellular to connect substations, depots, and mobile crews. We handle SIM lifecycle, APN policies, QoS profiles, and fallback behaviors, then integrate session data with your NOC tools and ADMS so network events tie directly to operational workflows.
OSS/BSS Integration & Service Automation
Unify inventory, service orders, and provisioning across vendors. We expose clean APIs, map data models, and automate activation/deactivation so device onboarding, tariff changes, and trouble tickets move from manual steps to predictable flows across telecom OSS/BSS stacks.
SCADA, ADMS, and DERMS Connectors
Bridge operational systems with modern data pipelines. We implement protocol gateways (DNP3, IEC 60870-5-104, Modbus, OPC UA), add buffering and time sync, and publish normalized events to Kafka or your ESB so control systems and enterprise apps stay aligned.
AMI & MDMS Integration
Ingest meter events and interval reads at scale, then route them to billing, outage prediction, and loss analysis. We add validation, estimation, and editing (VEE) layers, manage late or duplicate reads, and surface exceptions for fast operator review.
Workforce & Dispatch Apps (Offline-First)
Give crews a single mobile workspace for work orders, switching instructions, asset history, and photo/video capture. The app caches jobs, maps, and procedures for poor-signal areas and syncs safely when connectivity returns, reducing rework and truck rolls.
Edge & IoT Device Management
Operate gateways and sensors at sites and along lines. We implement secure onboarding, PKI-based identity, OTA firmware updates, and device twins over MQTT/HTTP so you can track health, push configs, and isolate faults without site visits.
GIS & Asset Intelligence
Tie every asset and job to location. We integrate with Esri and open-source stacks, add route optimization, red-line edits from the field, and map-centric reporting so planners and crews see the same network view in real time.
How We Bring Value To Your Business
We focus on operational gains you can see in outage minutes, ticket backlogs, and O&M spend.
1
Faster restoration and clearer ETRs
Event correlation ties meter pings, breaker operations, and alarms to the right tickets. Impact analysis highlights affected customers and assets, then updates ETAs for crews and notifications for customers.
2
Fewer truck rolls through remote operations
Remote diagnostics, config pushes, and OTA firmware reduce site visits. Before dispatch, workflows check recent telemetry and known fixes so simple issues are handled from the NOC.
3
Clean data for billing and control
Validation, estimation, and editing catch late, missing, or duplicate reads. Time sync and lineage make it clear what data fed a decision, which helps billing accuracy and operator trust.
4
Safer switching and crew coordination
Digital procedures guide each step and block conflicting actions. Hazard flags from GIS, sensors, and prior jobs appear in the crew app, cutting down on mistakes in high-risk tasks.
5
Interoperability without rewrites
Adapters and APIs connect SCADA, ADMS, MDMS, and ERP so new apps fit into existing work. Open protocols and staged rollouts let you upgrade parts of the stack without pausing daily operations.
6
Delivery that de-risks change
Start with a pilot in one district or feeder, then scale the same codebase. We document integrations, hand off playbooks, and measure adoption so your team can operate the solution confidently.
Challenges We Commonly Solve
These are the sticking points we fix most often when energy operations depend on modern telecom networks.
Cut outage minutes without a full rebuild.
Why Choose WiserBrand
You get an engineering partner who ships working software inside real grid constraints – interop, uptime, and operator workflow.
1
Integration-first delivery
We connect SCADA, ADMS, MDMS, ERP, and OSS/BSS without forcing a platform swap. Adapters, stable APIs, and data mapping come first, so new telecom software fits the way your network, crews, and billing already work. Cutovers are staged and reversible.
2
Pilot to production, fast
We start with a thin slice (one feeder, one depot, or a single use case like outage triage), prove it with real data, then scale the same codebase. Playbooks, runbooks, and handoff sessions mean your team can operate day one—no long retraining cycle.
3
Data you can act on
We build event pipelines and time-series stores that feed dashboards, alerts, and targeted automation. Rules solve the obvious cases; when the data supports it, we add lightweight models for predictions like load spikes or device failure, with clear lineage back to sources.
Cooperation Models
Pick an engagement style that matches your scope, pace, and in-house capacity.
Target a defined outcome with clear acceptance tests. We start with a short discovery, build a pilot on a limited footprint, run a go/no-go review, then roll out by region or function. Deliverables include a milestone plan, integration specs, test reports, runbooks, and a handover package. Commercials can be fixed-fee for tightly bounded work or time-and-materials for evolving scope.
A cross-functional pod works inside your tools and repos: product lead, tech lead, engineers, QA, and ops. We keep a shared backlog, demo weekly, and release on a regular cadence. You get constant progress, faster feedback from field users, and capacity you can scale up or down without hiring cycles.
We build and run a specific capability – data pipelines, mobile apps, or integrations – under service level targets. The team handles monitoring, incident response, patching, and planned upgrades with change windows agreed in advance. You keep architectural control and roadmap ownership while we handle the day-to-day operations.
Our Experts Team Up With Major Players
Partnering with forward-thinking companies, we deliver digital solutions that empower businesses to reach new heights.
Our Approach
We move from a focused pilot to stable operations through a repeatable path with clear handoffs and operational metrics that matter to your team.
Discover and Scope
We align on the use case, constraints, and success criteria with grid ops, IT, and field leaders. Interfaces are inventoried (SCADA, ADMS, MDMS, OSS/BSS), data sources and protocols are listed, and a golden ID model is agreed. We define acceptance tests tied to outage minutes, ticket aging, ETR accuracy, and crew productivity. The output is a short plan with scope, risks, and a pilot footprint.
Architecture and Integration Design
We design system boundaries, data contracts, and event flow. Protocol gateways, time sync, and buffering strategies are specified so reads and commands stay consistent across systems. Identity, access, secrets, and audit logging are wired into the plan alongside network behaviors like QoS and fallback. A migration path is drafted to avoid disruptions to current operations.
Pilot Build and Field Validation
We deliver a thin vertical slice that touches real devices, data, and users. The build includes offline-first behavior, store-and-forward queues, and safety interlocks where commands are involved. Test scenarios cover loss of connectivity, duplicate reads, and rollback of configurations. Crews and operators run the pilot against live procedures, and findings feed a go or no-go decision.
Rollout and Change Management
We expand by feeder, depot, or function using staged releases and canary groups. Cutovers are scripted, with health checks and rapid rollback ready. Documentation, runbooks, and short trainings support operators and field teams. Integration monitoring is put in place so drift, failures, and performance regressions are visible from day one.
Operate, Measure, and Improve
We establish SLOs for data freshness, job completion, and incident response, then wire alerts to your NOC and support tools. A monthly review tracks adoption, defect rates, capacity, and cost-to-serve, feeding a prioritized backlog. Regular upgrades keep gateways, mobile apps, and pipelines current, and optimization cycles target the next set of operational gains.
Case Studies
Our case studies highlight the outcomes we’ve delivered and the approaches that made them possible.
Telecom Software Development FAQ
We start with read-only discovery, map data models, then introduce adapters behind feature flags. Dual-run and reconciliation catch mismatches before writes go live, and rollbacks are scripted so cutovers stay low-risk.
Site survey and RF planning, SIM/APN policy setup, and a gated test matrix for coverage, latency, and handoff. We validate with real jobs and devices, then document configs and playbooks for scale-out.
Yes. We add protocol gateways (DNP3, IEC 60870-5-104, Modbus), time sync, and buffering so commands and reads stay consistent. The integration plan includes fallback behaviors and a safe change path.
Offline-first design with local queues, conflict resolution, and background sync. Jobs, maps, and procedures cache on the device, and audits link each action to user, asset, and time.
ETR accuracy, ticket aging, first-fix rate, data freshness, device health, and job completion time. Dashboards and alerts highlight drift or regressions, and monthly reviews decide the next optimization cycle.