Data for AI & Strategic Decisions
Fuel your AI models, investment strategies, and CX operations with 100% authentic consumer data.
Our Data at a Glance
We empower businesses to unlock new insights from a vast reservoir of data:
18+
years of historical data
158K+
companies covered
29M+
customer calls analyzed
6M+
customer reviews processed
Available Data Sets
Our meticulously curated data sets provide the foundation for strategic action:
1
Audio Data for Machine Learning & CX Automation
Audio recordings of real-world dialogues between consumers and companies. Contains natural acoustics, interruptions, and emotional variances essential for robust model training.
Ideal for:
- Training Conversational AI & Voicebots
- Developing Speech Emotion Recognition (SER)
- Improving ASR accuracy in noisy environments
2
Paired Audio-Text Data for ASR & Speech-to-Text Training
Aligned pairs of raw audio and verbatim transcripts from real conversations. Provides the precise ground truth needed for supervised learning and model validation.
Ideal for:
- Training custom Speech-to-Text (ASR) engines
- Fine-tuning models for accents and dialects
- Reducing Word Error Rate (WER) benchmarks
3
Transcription Data for Conversational AI & NLP Development
Text logs of actual consumer-agent dialogues. Captures natural conversational flow, unstructured phrasing, and diverse user intents for realistic language modeling.
Ideal for:
- Training LLMs and Chatbots (Generative AI)
- Improving Intent Recognition accuracy
- Developing automated summarization tools
4
Audio & Transcripts Data for Call Center Quality & Support Coaching
Paired audio recordings and verbatim transcripts of real interactions. These files capture service logic, tone of voice, and resolution outcomes for deep operational analysis
Ideal for:
- Benchmarking service quality against industry standards
- Identifying universal patterns of customer dissatisfaction
- Training agents on best practices and common mistakes using real cases
5
Company-Specific Review Data for Investment Signals & Risk Prediction
Historical and real-time consumer feedback on specific public companies. Use this alternative data to spot early warning signs—like sudden spikes in complaints—that often precede stock price drops.
Ideal for:
- Identifying complaint spikes as early signals of stock decline
- Detecting early warning signs of revenue drops
- Conducting corporate due diligence (M&A)
6
Cross-Industry Review Data for Market Benchmarking & R&D
Aggregated consumer feedback across diverse sectors and brands. Enables macro-level analysis of market trends and shifting customer expectations by industry vertical.
Ideal for:
- Benchmarking performance against market averages
- Identifying unmet customer needs for R&D
- Analyzing specific industry consumer behavior trends
Use Cases
We fuel success across industries via:
Why Choose Us
Our solutions offer:
1
Depth and Accuracy
Over 18 years of robust data, providing comprehensive insights.
2
Actionable Intelligence
Transform raw data into strategies that deliver measurable results.
3
Support for Innovation
Work with our experts to maximize the value of your data investments.