Real Estate Business Process Outsourcing Services
Simplify your operations and focus on growth with expert solutions for the real estate industry. Our BPO services help real estate agents, brokers, and property managers save time, reduce costs, and enhance efficiency through professional support in data entry, customer service, document management, and more. Whether you manage residential properties, commercial spaces, or both, we provide the reliability and expertise you need to stay competitive.
Our Offerings
REO Listings
Manage bank-owned properties with end-to-end support, including MLS uploads, compliance checks, and coordination with buyers. We handle property descriptions, pricing updates, and status changes, allowing agents to focus on closing deals.
Real Estate Finance & Accounting
Take the burden of financial management off your plate. From bookkeeping to tax preparation, we manage budgets, track expenses, and ensure compliance with industry standards, providing a clear financial picture for your business.
Real Estate Customer Support
Provide your clients with exceptional service through our dedicated customer support solutions. We handle inbound calls, emails, and live chats to address inquiries about property listings, schedule showings, and follow up with prospects. This ensures increased client satisfaction and loyalty.
Real Estate Data Management
Create detailed and accurate property profiles, analyze market trends, and maintain accurate client databases. We verify data from multiple sources to deliver actionable insights for sales and property management strategies.
Real Estate Data Entry
Eliminate errors in your property records with efficient and accurate data entry. We process lease agreements, property contracts, maintenance logs, and other critical documents into your CRM or database systems, ensuring everything is organized and up-to-date.
Document Management
Streamline your document workflows with digitization, secure cloud storage, and easy retrieval. From property titles to tenant records, we reduce manual errors and maintain seamless document handling.
Broker Management
Support brokers by managing administrative tasks such as appointment scheduling, compliance checks, and communication with clients. We also assist with document preparation and transaction coordination, giving brokers the tools to maximize their productivity.
Commission Management
Avoid delays and inaccuracies in commission payouts. We calculate agent commissions based on your custom formulas, accounting for splits, deductions, and bonuses. Comprehensive reporting ensures every transaction is transparent and error-free.
Real Estate Segments We Serve
Our services are tailored to meet the unique demands of different real estate sectors. Whether you’re managing residential properties or providing appraisal services, we bring the expertise to support your operations.
1
Residential Property Management
Handle tenant communications, maintenance requests, lease agreements, and rent collection efficiently. Our BPO services ensure smooth day-to-day management of residential properties, allowing you to focus on expanding your portfolio.
2
Commercial Property Management
Streamline operations for retail spaces, office buildings, and industrial properties. From tracking maintenance schedules to managing tenant contracts, we provide seamless support for all aspects of commercial property management.
3
Tenant Onboarding & Management
Simplify the tenant onboarding process with services like application screening, background checks, and lease preparation. Post-onboarding, we assist with ongoing tenant communications, rent collection, and dispute resolution to keep everything running smoothly.
4
Real Estate Brokerage
Support brokers with lead management, MLS updates, property marketing, and transaction coordination. Our services free up brokers’ time, helping them focus on building client relationships and closing deals.
5
Real Estate Appraisal Services
Assist with property appraisals by gathering market data, verifying property details, and creating comprehensive appraisal reports. Our meticulous approach helps you provide accurate valuations efficiently.
6
HOA Management
Help homeowner associations streamline operations with services like dues collection, community communications, and compliance tracking. Our support ensures smooth interactions between HOAs and residents while maintaining accurate financial and administrative records.
Benefits of BPO with WiserBrand
Outsourcing your real estate operations to our experienced team offers measurable advantages, helping you save time, reduce costs, and maintain focus on your core business objectives.
Ready to streamline your real estate operations?
Our Experts Team Up With Major Players
Partnering with forward-thinking companies, we deliver digital solutions that empower businesses to reach new heights.
Our Workflow
Our approach ensures a smooth collaboration, from initial consultation to the delivery of services. Here’s how we work with you to optimize your real estate operations:
Initial Consultation
We start with a detailed discussion to understand your business needs, pain points, and goals. This helps us design a service plan tailored to your operations.
Custom Service Planning
Based on your requirements, we outline a clear plan that defines the scope of work, timelines, and expected outcomes, ensuring transparency from the start.
Onboarding & Integration
Our team works closely with you to integrate our services seamlessly into your existing workflows. We provide any necessary technical support or training to ensure a smooth transition.
Task Execution
Once onboarding is complete, we take over the agreed-upon tasks. Whether it’s managing tenant communications, data entry, or financial processes, our experts deliver accurate and timely results.
Regular Updates & Reporting
Stay informed with regular progress updates and detailed reports. We keep you in the loop on completed tasks, performance metrics, and any recommendations for process improvements.
Continuous Improvement
We consistently evaluate our processes to identify areas for improvement, incorporating your feedback to refine our services and deliver even better results over time.
Client Successes
Explore our case studies to see how our real estate solutions and services have empowered clients to achieve business results.
Get started with WiserBrand
Let’s begin your project journey
Get started with WiserBrand
Let’s begin your project journey
Prompt Response
We’ll contact you within 24 business hours to discuss your project
Exploratory Call
Join our team for a brief 15-20 minute talk about your needs and expectations
Tailored Proposal
We’ll present a customized proposal and recommendations for your project requirements
or
Pick a time that works for you, and let’s hop on a call