Latest articles from Kirill Yakhvan

customer service myths
Common Customer Service Myths
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Customer Service Software for Small Business in 2023
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call center motivation customer service employees
How to Motivate Your Customer Service Team?
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good net promoter score improve nps
What Is Net Promoter Score?
May 14, 2023

methods of communication with customers productive communication
Best Practices for Productive Communication With Customers
March 31, 2023

power of influencers social influence techniques
Social Influence in Marketing
January 25, 2022

ecommerce customer lifecycle
What is eCommerce Customer Lifecycle?
November 15, 2021

customer oriented marketing
Customer-Oriented Approach in Marketing
October 13, 2021

high touch meaning low touch customer service definition
High Touch vs Low Touch: The Most Modern Customer Management Ideology
July 28, 2021

ecommerce customer service
Successful eCommerce Customer Service: Delighted Shoppers First
July 1, 2021