At the moment we're looking for a customer support representatives who will be able to work with the system of our clients, who operates in the US furniture selling business, and become a part of his expanding customer support team.
- English level Upper Intermediate +
- Provide timely support to customers via phone, chat and email;
- Ensure best quality of the services provided to the clients;
- Be able to work with the data entry systems;
- Collaborate with the development and claims departments;
- Evening shifts (from 15:00 to 24:00 Ukrainian time with taxi compensation).
- Full-time job and a long-term contract;
- High salary (determined during the job interview), regular performance reviews and bonus payments;
- Official employment and career growth opportunities;
- Office in the downtown of Kharkov City;
- 18 business days of paid vacations and paid sick leave, possible business trips abroad;
- Creative and friendly team of IT specialists; Unlimited snacks and coffee, free lunches on Fridays;
- Regular team buildings, birthday celebrations.
The company started 3 years ago as a small project providing SEO and SMM services to the US and UK based clients. Soon enough we grew into a business process outsourcing company equipped to execute development, digital marketing, customer support, and outstaffing projects for clients all over the globe. We have 2 development and support offices here in Kharkiv with about 90 people in total.
We're always glad to welcome new professionals and strive to grow together as a team.