Many European and US-based businesses have been outsourcing different processes and projects in order to improve operational efficiencies. Outsourcing allows them to employ the benefits of the digital transformation to optimize business expenses without sacrificing the quality.
It’s no surprise that the difference in the level of salaries in different countries paired with the excellent talent makes it possible for companies to outsource IT projects, as well as customer support and sales processes to such regions as Eastern Europe, South-East Asia, and South America.
Lower operational and labor costs are the driving decision-making factors for those deciding to outsource. But it’s definitely not the only one. Other most common reasons why companies outsource their business functions may include:
A lot of business owners and C-level executives leverage the opportunity to delegate management responsibilities, office operations, and HR to the outsourcing company. This way they make more time and internal resources for business growth purposes and value-adding activities.
Outsourcing is the way to gain access to the globe’s best talent and global knowledge base instead of limiting yourself to the local workforce.
Outsourcing often means sharing operational and business risks with the company providing the service which puts less weight on the business owner’s shoulders and equips them with more risk management tools.
Due to the extreme competition on the outsourcing market, companies providing these services generally try to offer the industry’s best practices to their clients. Businesses that partner with them experience the benefit of gaining access to these best practices, strategic approaches, top-level technologies and modern solutions without increasing marketing, IT, HR or administrative costs. This competitive advantage was recognized by enterprises first. Now, mid-size and even small businesses enjoy its fruits.
Cooperation between businesses and outsourcing companies is built on a few models/approaches. Project outsourcing (also known as managed services) and staff augmentation are the most popular ones. In different scenarios, both models provide the platform with quality performance, timely delivery, and long-lasting results.
Here at WiserBrand we use both approaches to accommodate client’s needs as well as the specifics of each project. Staff augmentation or outstaffing works best for businesses who need and want to work with dedicated team members. Those could be dedicated developers, customer service specialists, sales reps, data entry specialists, designers, project managers, etc.
As a company, we make sure that the client who’s willing to choose this model understand the benefits and responsibilities that come with it.
Fixed monthly fee. Yes, you have a fixed fee for staff augmentation services, just as you would pay a fixed salary to your employees.
When doing business, you, first of all, look for the ways to optimize your efforts, time, and budget allocation. And staff outsourcing and augmentation can be great options to settle on and get professional assistance from experts you want to work with.